Frequently
Asked Questions
Your
company name is Blessed Baskets. Do you sell only "religious"
baskets
or will you be using religious products in the baskets?
Although the owner is a Christian, we do not make
"religious"
themed baskets unless they are specifically requested. In fact,
most
of the baskets ordered from us are not "religious" at all.
How do I place an order
with Blessed Baskets?
Order online 24 hours a day with our
secure
shopping cart or call (202) 449-8197 between 9:00 a.m - 5:00
p.m. EST, Monday through Friday. We will contact
you by phone
or
e-mail to confirm your order.
Where are you located?
Gaithersburg, MD
What
are your hours of operations?
9:00 a.m. -
5:00
p.m.
EST Monday through Friday
What forms of payment do you accept?
Visa, Mastercard,
American
Express, Discover, PayPal. Checks are accepted for local
tranactions amd orders that are mailed in.
Will
the gift I order look exactly like the one in the
picture?
Gift
baskets
shown on this
website are general representations of our gift selections. Our designs
and inventory are constantly changing with the discovery of new items
and
trends and therefore we cannot guarantee that any two gifts will be
exactly
alike. You may rest assured that this will only enhance and not
change
the theme of your unique gift. We reserve the right to substitute
an item with one of equal or greater value, due to availability of
products
and containers, seasonal changes, or any other reason.
Can you substitute an
item in the basket?
Yes, if the substitution
is in stock.
I don't see exactly what I want on your
website, can you
customize the gift basket for me?
Yes! Call (202) 449-8197
between 9:00 a.m - 5:00
p.m. EST, Monday through Friday.
Can you include wine or alcohol in my gift
basket?
No.
Do
you hand deliver and
what will it cost? Do you
deliver locally on weekends?
Hand
delivery available in the
Gaithersburg, Germantown, Darnestown, Potomac, Rockville, Derwood, and
Montgomery Village area, 9:00
a.m. - 5 p.m. EST, Monday
through
Friday.
We must have the recipient's phone number in order to
make the delivery. The hand delivery fee is $10 for residential
and
commercial locations. Local one day shipping is available for
other
Maryland locations.
What is the cut off time for same day delivery?
10 a.m.
Do
you deliver to hospitals?
No.
How do I know if my order was received or has
shipped?
We will contact
you by phone
or
e-mail to confirm your order. Tracking
information
will be sent by e-mail when your gift has been shipped
How will my order be shipped?
Gift
baskets (non fruit) are
shipped via UPS. UPS does not ship to P.O. boxes, therefore USPS
Priority Mail with delivery confirmation will be the shipping method if
you are shipping to a post office box. USPS Priority Mail
packages
are delivered in approximately 2-3 days. Refer
to the map for approximate UPS delivery times. Weekends are not
counted by UPS
as shipping days.Fruit
baskets are shipped via FedEx 3-day, 2-day or overnight to insure
freshness.
Fruit basket orders received by 1 p.m. EST, Monday thru Thursday will
be
shipped via FedEx the same day. Weekends are not counted by FedEx
as shipping days.
When will my order be
shipped?
Most
orders are shipped within
24 hours of receipt of order. If an order is received on Friday through
Sunday or a holiday it will be processed on the next business day.
Do you deliver
overseas?
We
only
ship within the continental
United States
Do you
collect sales tax?
Maryland residents will have 5% tax added to their
orders.
Do basket prices
include delivery fees?
Gift
basket prices do not include
shipping and handling fees. Our secure shopping cart will calculate your
shipping
charges. Shipping
and handling charges are based on the size and weight of the gift, the
destination, and the cost of our packing materials. If the
shipping fee
is less than the shopping cart calculation, your credit card will
be
charged the lower amount plus the cost of packing materials and price
of the gift.
Can I include my own gift card message?
An
enclosure card can be included
in your gift basket with your personalized message.
How quickly will my gift arrive?
Find
your state on the
map and refer to the color key on the right side of the map to find out
approximate shipping times to your location. UPS delivery time is
based on delivery to commercial locations. Shipments to
residential
or rural areas may extend shipping times.
Will I be charged
for the redelivery of gift baskets?
To avoid
delay of shipment
and possible additional fees from the shipping carrier, please be sure
that all recipient address information is accurate, including
recipient's
full name and address with apartment numbers. Additional fees from the
shipping carrier will be charged to the buyer. No refunds will be
made for incorrect addresses or refused shipments.
If a gift
is returned to
us because of an incorrect address, you will be contacted to provide a
corrected shipping address. If redelivery is required for a corrected
address
an additional shipping fee will be charged.